To identify your drive, retrieve the model number, serial number and firmware revision without removing your drive. There are multiple methods:

  1. Seagate DriveDetect.exe method (recommended)

    Click here to download Drive Detect

    When running Drive Detect you will see a screen like this.  Look for the drives that are attached:

    Image

    In the example above the Drive Name is the same as the Model: ST31500341AS, the serial number is 9VS00J20 and the firmware revision is SD1A.

  2. Device Manager Method :

    Use Microsoft Windows Device Manager to see the model numbers of your disk drive.

  3. Seatools for Windows Method:
  4. Download SeaTools for Windows which displays all of the required information.

  5. Non-Seagate USB Devices with Seagate Drives Inside

    Seagate USB devices have the serial number printed on the external case. For others, please see our KB article: Drive Serial Number Detection on non-Seagate USB Devices