Firmware Check
 

 

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Firmware Recommendations for Barracuda 7200.11

A firmware issue has been identified that relates to a small number of Seagate Barracuda 7200.11 hard drive models which may result in data becoming inaccessible after a power-off/on operation. The affected products are Barracuda 7200.11.

Seagate is offering a free firmware upgrade.

Please see below for instructions.

Use the following tools and instructions to determine if you have one of the related products. If your drive is listed, you may update the firmware on the disk drive to prevent any inconvenience. Please be also aware that there is some risk of drive failure while updating the Firmware.

Follow these steps to determine if a firmware update is indicated at all for your drive:

Please select the type of product:

 

Internal Disk Drives

1. Click here for instructions on how to determine your model and serial number.

2. If you have one of these models go to Step 3. 

ST3500620AS
ST3500820AS
ST3750630AS
ST31000333AS
ST31500341AS

3. Click here to use the serial number check utility.

 

STORAGEBIRD External USB Drives

1. Please verify your STORAGEBIRD external USB drive Seagate model number and serial number using the USB Drive List software.

2. If you have one of these models go to Step 3. 

ST3500620AS
ST3500820AS
ST3750630AS
ST31000333AS
ST31500341AS

3. Click here to use the serial number check utility.

 

SCALEO Home Servers

1. Please verify your SCALEO Home Server drive Seagate model number, serial number, and firmware revision using this procedure: Update of the hard disk firmware in SCALEO Home Servers 

2. If you have one of these models go to Step 3. 

ST3500620AS
ST3500820AS
ST3750630AS
ST31000333AS
ST31500341AS

3. Click here to use the serial number check utility.